Last Updated: 12/3/23
1. Information We Collect:
1.1 Account Information:
When you sign up for an account with H2Direct.io, we collect information such as your name, email address, company name, and payment details for billing purposes.
1.2 Contact Lists and Campaign Data:
To provide our email marketing services, we collect and store the contact lists and campaign data you upload to our platform. This may include email addresses, names, and any other information you choose to include in your campaigns.
1.3 Usage Data:
We gather data on how you interact with our platform, including login details, IP addresses, browser information, and device details. This information helps us improve our services and ensure a seamless user experience.
2. How We Use Your Information:
2.1 Service Delivery:
We use the information you provide to deliver our email marketing services, including sending campaigns, managing contact lists, and analyzing user engagement.
We may use your contact information to communicate with you regarding platform updates, new features, and other service-related matters. You can opt-out of non-essential communications at any time.
We analyze usage data to improve our platform, enhance user experience, and optimize our services.
3. Information Sharing:
3.1 Third-Party Service Providers:
We may share your information with third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
3.2 Legal Compliance:
We may disclose your information to comply with legal obligations, enforce our terms of service, or respond to lawful requests from authorities.
4. Data Security:
Your data is transmitted securely using industry-standard encryption protocols to protect it from unauthorized access during transmission.
4.2 Access Controls:
Access to your data is restricted to authorized personnel only. We implement access controls and regularly monitor and audit our systems to ensure the security of your information.
5. Your Choices:
You can opt-out of receiving non-essential communications from us. However, please note that essential service-related communications will still be sent.
5.2 Data Access and Deletion:
You have the right to access and request the deletion of your personal information. You can manage your data directly through your account settings or contact our support team for assistance.
7. Contact Us:
32788 Hupa Dr